STORE POLICY

Customer Care

Every item in my shop is created with care, intention, and attention to detail. I truly value each customer and want you to feel confident and supported when shopping here.

If you have any questions about your order, sizing, materials, custom requests, or digital downloads, please don’t hesitate to reach out. I aim to respond to all enquiries within 1–3 business days.

Because many items are handmade to order, please allow for processing times listed in each product description. Slight variations are part of the beauty of handmade items and make each piece unique.

If there is ever an issue with your order, please contact me so we can work together to find a solution.

Privacy & Safety

Your privacy is deeply respected.

Any personal information you provide (such as your name, email address, shipping address, or payment details) is used only for:

Processing and fulfilling your order
Communicating with you about your purchase
Providing customer support

Your information will never be sold, shared, or used for marketing purposes outside of this shop without your consent.

Payments are processed securely through trusted third-party providers. I do not have access to or store your full payment details.

Wholesale Inquiries

Wholesale opportunities are available for select items.

If you are a boutique, shop owner, or retailer interested in stocking my clothing, dolls, patterns, or doll clothes, I would love to hear from you.

Please get in touch via email with:

Your shop name and location
A brief description of your business
The items you are interested in wholesaling

Wholesale pricing, minimum order quantities, and lead times will be discussed upon enquiry.